Privacy Policy

At Helplines.Online, we prioritize the privacy of our customers. This Privacy Policy outlines the personal information we collect, how we use it, and how we protect your data.

1. Information We Collect

When you interact with our services, including booking, changing, or canceling flights over the phone, we collect the following information:

• Full Name

• Email Address

• Phone Number

• Billing Address

• Payment Information (credit/debit card details)

• Travel-related details (flight preferences, passport information if necessary)

2. How We Use Your Information

We use your personal data for the following purposes:

• To complete flight bookings, handle changes, and process cancellations.

• To send you booking confirmations, e-tickets, and invoices via email.

• To provide customer support and answer inquiries.

3. Data Security

We employ the latest security measures to protect your personal information. However, please note that no method of online transmission is 100% secure, so please exercise caution when sharing personal details.

4. Data Sharing

We share your data only with:

• Airlines and payment processors to facilitate bookings and payments.

• Government authorities if required by law. We do not sell or rent your personal information for marketing purposes.

5. Your Rights

You can request access to or deletion of your personal data by contacting us at support@helplines.online.

6. Data Retention

We retain your personal information for as long as necessary to fulfill your requests and comply with legal obligations.

7. Updates to the Privacy Policy

This policy may be updated periodically. Changes will be posted on this page with an updated effective date.